A Honeywell smart thermostat is an excellent way to better manage how you use your heating and cooling. But like any mechanical system, you could sometimes run into a problem. With the digital display, Honeywell smart thermostats can provide an error code that professional technicians can use to understand what's wrong. Here are some of the most known error codes you may see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You can encounter this error code when your home’s Wi-Fi connection did not supply an IP address for the thermostat to connect with. This can occur if a router doesn't complete the Dynamic Host Configuration Protocol, or DHCP. This function automatically sends out the necessary IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by verifying that your router is enabled for DHCP. When it does, you usually also need to power cycle the router and perform the setup process again with the thermostat. Completing this task should ensure the DHCP is delivered and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 occurs whenever the password for accessing your home’s Wi-Fi router is incorrect. After this error code has appeared for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to clear error e02 is make sure you’re entering the correct Wi-Fi password when setting up the thermostat.
Error Code 40 for Honeywell Thermostats
Error code 40 can pop up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most commonly, this happens once the compressor isn’t running despite being directed to. But this error code may also surface if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, caused by blocked airflow, can display this error code. Lastly, you could experience error code 40 if there’s an issue with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you turn the thermostat off and on again and error code 40 reappears, it's time to get a hold of an experienced technician.
Honeywell Error Code e43
If the Honeywell thermostat presents error code e43, it can’t communicate with the router, and by extension your Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reset the router by unplugging it and leaving it that way for around 30 seconds. The thermostat may also be disconnected if you recently changed the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats use sensors to determine the temperature outdoors and indoors. If a sensor breaks down, you could see error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A skilled technician can swap out the sensor and reset the thermostat, which should take care of error code e1.
Honeywell Error Code 11n
Error code 11n could appear in situations where the thermostat can’t detect a heating or cooling unit. This might mean that the equipment itself is malfunctioning and unable to maintain a connection to the thermostat. This can happen when the wiring is defective or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A professional technician can employ a voltmeter to find out if there’s a bad electrical connection. When the wiring on your specific HVAC equipment is bad, the technician can replace it. If the thermostat itself is the issue, it will likely have to be replaced.
Honeywell Error Code e2
If you’ve noticed error code e2 appear on your Honeywell smart thermostat, it can mean a couple of different things. Sometimes, one of the sensors used to detect the temperature isn’t functioning like it should. Other times, it means the router was disconnected from the outlet before the thermostat finished the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code is caused by sensor failure, a technician will troubleshoot and swap out the affected sensor. Any time the problem comes from disconnected power, all you have to do is make sure the router stays on throughout the setup process.